Campus Customs will accept a return or exchange of any online stock purchase within 30 days of receipt (as documented by tracking).  Special order items such as Alumni year product, specific departments within a school, etc. are NOT available for return or exchange.  They are final sale.  Please ensure you are confident in your size prior to ordering those items.  We are happy to assist with recommendations if you are unsure.

Occasionally, items are not in stock and they will either be delayed in fulfillment or refunded and cancelled.  If a cancellation is necessary due to lack of availability, you will be notified via email or note within order package.

If you are not 100% satisfied with your purchase, please contact us to request a refund. Please note: Refunds may not be available on all orders.

For orders requiring shipping, provider information and a tracking number will be provided when the product has been shipped. Please contact us if you have any questions about your shipment.

We strive to display as accurately as possible the colors of products shown on this website. Due to the inconsistencies of various display monitors, the color you see on your screen may not be a totally accurate reproduction of the actual product. Screen images are intended as a guide only and should not be regarded as absolutely correct. When placing your order, you are acknowledging this fact and waive any claim of dissatisfaction due to color.